Sentinel
Use Sentinel for care-compliance guidance, policy and procedure drafts, and evidence-informed readiness work. Your organisation’s permissions and human review remain in control.
Modules
40 modules sharing one evidence base, so nothing is entered twice.
Compliance & Governance
Authoring, approval and issue of every policy
A single controlled home for your policies — drafted, reviewed, approved, issued and acknowledged, with a permanent version history behind every document.
What it gives you
Working instructions your teams actually use
Step-by-step procedures that sit underneath each policy, written in plain language for the people carrying out the task at the point of care.
What it gives you
The regulatory backbone of your organisation
Policies, procedures and evidence mapped to the regulations they satisfy, updated when the law changes.
What it gives you
Every claim you make, evidenced
A structured evidence store mapped to regulations and quality statements, so any assertion can be proven in seconds.
What it gives you
Quality & Improvement
A structured audit programme without spreadsheets
Schedule, complete, score and act on audits across every location, with actions generated automatically.
What it gives you
Every improvement action in one accountable list
Actions from audits, incidents, complaints, inspections and consultancy visits converge into a single tracked plan with owners, deadlines and evidence of closure.
What it gives you
Know your rating before the regulator tells you
A full simulated inspection against the Single Assessment Framework with a predicted rating and prioritised plan.
What it gives you
A live readiness score, not an annual panic
Continuous assessment of how prepared you are right now, broken down by key question, with the specific evidence still missing.
What it gives you
Risk & Safety
A living risk register leadership actually reads
Organisational, clinical and operational risk in one register with scoring, controls, owners and review cycles.
What it gives you
Report, investigate, notify, learn
Structured incident recording with investigation support, statutory notification prompts and thematic learning.
What it gives you
Concern to conclusion, fully documented
A dedicated workflow for safeguarding concerns, alerts and enquiries with strict access control and a complete chronology.
What it gives you
People & Learning
Mandatory training, tracked and evidenced
CPD-aligned eLearning mapped to the Care Certificate and mandatory training standards.
What it gives you
One RAG grid that proves workforce compliance
A live matrix of every staff member against every required course, including classroom and third-party training.
What it gives you
Trained is not the same as competent
Observed competency assessments, supervisions and sign-offs that evidence capability, not just course completion.
What it gives you
Right staff, right place, right skills
Scheduling that understands training expiry, contracted hours, travel time and safe staffing levels.
What it gives you
The employee record inspectors ask to see
Personnel files, right-to-work, DBS, references and employment documents held in one compliant workforce record.
What it gives you
Safer recruitment, end to end
Vacancy to induction, with the compliance checks built into the pipeline rather than chased afterwards.
What it gives you
Care Delivery
Person-centred digital care records
Digital care plans, risk assessments and reviews built around outcomes and what matters to the person.
What it gives you
Recording at the point of care
Structured daily notes captured on mobile, with prompts for quality and immediate visibility of exceptions.
What it gives you
Electronic MAR with a full audit trail
Administration recording, missed-dose alerting, stock control and medication audit in a single controlled workflow.
What it gives you
Specialist practice, built in
Dementia-specific assessments, life-story tools, environmental audits and staff learning in one dedicated centre.
What it gives you
Insight & Oversight
Well-led, demonstrated with data
A single governance view drawing audits, incidents, complaints, training and risk into one assurance picture.
What it gives you
A continuous improvement cycle you can prove
Plan-do-study-act cycles linking audit findings, feedback and incidents to measurable improvement.
What it gives you
The numbers that predict quality
Configurable KPIs across compliance, workforce, incidents and feedback, with benchmarking between services.
What it gives you
Group oversight without losing local detail
Manage two services or two hundred with group-level rollups, local autonomy and consistent standards.
What it gives you
Engagement
Complaints handled to timescale, every time
Log, acknowledge, investigate and respond within statutory timescales, with themes fed into quality improvement.
What it gives you
The voice of people you support, captured and acted on
Surveys for people using the service, families, staff and professionals, with automatic theme analysis and 'you said, we did' reporting.
What it gives you
Families informed, appropriately
A secure portal giving families the updates they need, with consent and permissions controlled by the service.
What it gives you
Platform
Build any form without waiting for us
A drag-and-drop builder for audits, checklists, assessments and returns, with routing, scoring and reporting.
What it gives you
One controlled home for everything else
Your own contracts, certificates, plans and correspondence, version-controlled and permission-managed alongside the policy set.
What it gives you
Connect the systems you already run
A documented API and prebuilt connectors so payroll, HR, finance and clinical systems share data rather than duplicate it.
What it gives you
Sentinel Intelligence
Regulatory answers in seconds, on every page
Ask any compliance, care or incident question and get the immediate actions, the relevant regulation and exactly what to document.
What it gives you
Adoption-ready policies in minutes
Generate a complete, regulation-mapped policy for your service type, ready for review, approval and issue.
What it gives you
Bespoke audit tools on demand
Describe what you need to audit and Sentinel builds the question set, scoring and evidence prompts for you.
What it gives you
A second pair of expert eyes on every plan
Sentinel reviews care plans for person-centredness, risk coverage, consistency and regulatory sufficiency.
What it gives you
Rehearse the conversation before it happens
Practice inspector questions by key question, get feedback on your answers and see which evidence to have to hand.
What it gives you
Does your evidence actually prove it?
Sentinel assesses uploaded evidence against the quality statement it is meant to support and flags what is weak or missing.
What it gives you
Signals before incidents
Pattern analysis across incidents, audits, staffing and feedback to surface emerging risk before it becomes harm.
What it gives you
From findings to a credible plan
Turn audit findings, inspection reports or incident outcomes into a prioritised action plan with owners and timescales.
What it gives you
Board and regulator reports, drafted for you
Generate governance reports, provider information returns and board papers from the data already in your platform.
What it gives you
Need expert help?
When the software isn't enough, our specialists step in — CQC registration, mock inspections, policy authoring, incident response and executive advisory.
